Privacy Policy
Last updated: October 2024 • Kent RO Bhubaneswar
1. Information We Collect
When you request doorstep water purifier service, submit our online quick booking form, or contact our helpline at 078091 87114, we collect basic contact details such as your name, mobile phone number, locality in Bhubaneswar, and the specific nature of your water purifier issue.
2. How We Use Your Information
Your contact details are used strictly to coordinate your service request, dispatch the nearest technician in Bhubaneswar, provide service confirmations via WhatsApp or phone call, and issue warranty receipts for Annual Maintenance Contracts (AMC).
3. Data Sharing & Third Parties
We do not sell, rent, trade, or share your personal phone numbers or addresses with any third-party marketing companies. Data is accessible only to our authorized dispatchers and assigned field engineers for fulfilling your doorstep appointment.
4. Cookies and Web Analytics
Our website may utilize standard technical cookies and analytics to monitor overall traffic patterns, diagnose server performance, and improve page load speeds across mobile and desktop devices. No personally identifiable information is stored in these cookies.
5. Fair-Use Trademark Notice
We are an independent sales and service center based at Plot No -132, New forest park, Airport Rd, Bhubaneswar. Brand names, trademarks, and model identifiers (such as KENT, Aquaguard, Pureit, etc.) are used solely to demonstrate product compatibility under fair use doctrine.
6. Contacting Our Data Officer
If you have questions regarding your personal information, or wish to update or remove your service records, please contact our central office:
Plot No -132, New forest park, Airport Rd, Bhubaneswar, Odisha 751009
Direct Helpline: 078091 87114